Contacts

How to Reach Us

If you would like to get in touch with the team behind aaocc.org.uk, the only way to contact us is by email:

contact@aaocc.org.uk

Please include a clear subject line so we can route your message to the right person more quickly.

What You Can Write About

We welcome messages on topics such as:

Response Time

We aim to reply to all genuine enquiries within a few business days. During busy periods it may take a little longer, so we appreciate your patience. Please do not send duplicate messages — this will not speed up a reply.

Questions About Your Casino Account

aaocc.org.uk is an independent review and information website — we are not a gambling operator, and we do not process payments, run games or hold player accounts.

For any questions about deposits, withdrawals, bonuses, account verification, self-exclusion or technical issues on a casino website, you must contact that casino's own customer support team directly. We are unable to access, influence or speed up any casino account matter.

Need Help With Gambling?

If gambling stops being fun or you feel it is becoming a problem, free and confidential help is available in Great Britain from GamCare. GamCare operates the National Gambling Helpline, available 24 hours a day, 7 days a week, and offers information, advice and support for anyone affected by problem gambling.

You can also find self-assessment tools, live chat and forums on their website. Seeking help is a sign of strength, not weakness.